Our Terms & Conditions

Effective Date: 20/10/2025

Website: www.blitefood.co.uk

Company Name: B-LITE FOOD CATERING SERVICES LTD
Registered in: United Kingdom

1. Introduction

Welcome to B-lite food, a UK-based food service brand bringing authentic Nigerian delicacies to your table. By using our website, placing an order, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully.

If you do not agree with any part of these terms, you must not use our website or services.

2. Eligibility

You must be at least 18 years old to place an order. By doing so, you confirm that:

• The information you provide is accurate and up to date.
• You are legally capable of entering into a binding agreement.

3. Ordering and Payments

• Orders can be made through our official website, phone line, or authorised partner platforms.
• Customers are encouraged to place orders at least one day before the expected delivery date.
• All prices are clearly displayed and include VAT where applicable.
• Payments must be made in full at the time of ordering using the available payment options.

4. Delivery and Collection

• Delivery times are estimates and may vary based on demand, distance, or weather conditions.
• It is your responsibility to provide accurate delivery information.
• Once an order has been delivered or collected, Blitefood bears no responsibility for its condition beyond that point.

5. Cancellations and Refunds

• Orders may be cancelled within 30 minutes of placement.
• Due to the perishable nature of our food, refunds are only issued if:

1. The order was incorrect
2. We failed to deliver your order.

Refund claims must be made within 24 hours of delivery, with proof (e.g. photo evidence).

6. Allergies and Dietary Information

• Customers must inform us of any allergies or intolerances before ordering.
• Although we take precautions, we cannot guarantee our meals are free from trace allergens.
• We are not liable for allergic reactions where no allergy was disclosed at the time of ordering.

7. Website Use

The content on this website, including text, images, and branding, is the property of Blitefood Ltd.

You may not copy, reproduce, or redistribute any part of our website without written permission.

We reserve the right to modify or remove any content or service at our discretion.

8. Limitation of Liability

Blitefood is not liable for:

• Delays caused by third parties or events beyond our control (traffic, strikes, weather, etc.),
• Losses resulting from inaccurate customer information,
• Food quality issues resulting from improper handling after delivery.

Our total liability for any claim shall not exceed the total amount paid for the order in question.

9. Privacy and Data

We collect and store your personal information in line with UK GDPR regulations. See our Privacy Policy for full details on how your data is handled and protected.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be handled exclusively in UK courts.

11. Contact Information

📧 Email: info@blitefood.co.uk
📞 Phone: +44 7944 116960
🏢 Address: 62 FeatherDell, Hatfield, Hertfordshire, UK